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Help Center
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<h2 id="faq01Heading" class="h4 mb-0">
<button class="accordion-trigger" type="button" data-toggle="collapse" data-target="#faq01" aria-expanded="true" aria-controls="faq01">How do I add a training product if I do not see it in the list of available training products?</button>
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<button class="accordion-trigger collapsed" type="button" data-toggle="collapse" data-target="#faq02" aria-expanded="false" aria-controls="faq02">Can I cancel a Flight Training Course Request?</button>
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<p>You are able to cancel a Flight Training Course request up until it is being reviewed by and booked by your Boeing CPM. Go to the list of Requests, find the request that you want to cancel and check the status of the request. If the status is “Pending” you will see a “Cancel” but that will let you cancel the request before your CPM takes action on it. If the status of the request is “In Progress” and you still want to cancel the request please contact your CPM directly.</p>
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<button class="accordion-trigger collapsed" type="button" data-toggle="collapse" data-target="#faq03" aria-expanded="false" aria-controls="faq03">How do I reschedule a set of recurring Simulator Dry Lease sessions?</button>
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<button class="accordion-trigger collapsed" type="button" data-toggle="collapse" data-target="#faq05" aria-expanded="false" aria-controls="faq05">Can I upload simulator configuration and navigation data for an upcoming simulator dry lease session?</button>
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<button class="accordion-trigger collapsed" type="button" data-toggle="collapse" data-target="#faq06" aria-expanded="false" aria-controls="faq06">Who should I contact if a completed sessions is missing from my list of completed sessions?</button>
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<h2 class="h3 p-3 pt-4">Send a Request</h2>
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<h3 class="h4">Your Request</h3>
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<option value="topic1">Topic 1</option>
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<h3 class="h4">Your Information</h3>
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<li class="my-1">Karen Smith</li>
<li class="my-2 collapse send-message-collapse no-transition show" id="sendMsgUserEmailRow"><span id="sendMsgUserCurrentAddress">karen.smith@westjet.ca</span> <a href="#" role="button" data-toggle="collapse" data-target=".send-message-collapse" aria-expanded="false" aria-controls="sendMsgUserEmailRow sendMsgUserEmailEdit">Edit</a></li>
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<h5 class="font-weight-bold mb-0">US & Canada</h5>
1-800-787-2093
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<h5 class="font-weight-bold mb-0">Australia & Singapore</h5>
0011-800-7872-0930
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<h5 class="font-weight-bold mb-0">Japan</h5>
0061010-800-7872-0930
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<h5 class="font-weight-bold mb-0">All other non-US countries</h5>
00-800-7872-0930
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